What Is Customer Excellence

August 25, 2022

CCA Global is the heart of the customer service and CX community. The company uses the latest SAP technologies like SAP Customer Experience and industry cloud solutions to implement efficient and composable solutions for the digital transformation of intelligent.

In Pursuit Of Customer Experience Excellence Highly Competitive Software Industry Insights

An August 1995 article in Bloomberg Businessweek by Will Stern first alleged the authors had manipulated sales of their book.

. CCAs community of customer service and CX leaders meet regularly to challenge norms discuss best practice and critically produce. Lois Weisberg stated the book Provides great insight into the linkage of product value operating excellence and customer focus and Dale Dauten from the Chicago Sun-Times also spoke highly of it. A community that is designed to be collaborative by default sharing knowledge and inspiring curious minds to deliver customer service excellence.

5 Actionable Steps To Achieving Customer Excellence